It’s all about engagement

At the heart of every successful organization, company, family or business, is engagement. There is an understanding between managers and individuals that they are there for the same ultimate purpose. What they accomplish stonehandshakeindividually, they accomplish as a whole. So why do so many businesses struggle with this fundamental need? What prevents employees from engaging in their work?

Could it be that their leaders aren’t engaging with them? Here are just a few ways people can learn to engage with one another and work toward big results as a team:

There’s something powerful about the simple act of being there. When managers are available and approachable, employees know there is a willingness on the part of their leaders to engage with them. They will be more anxious to engage in return.

How does it feel when your calls aren’t returned? It’s the clearest and easiest way to convey the message that “you don’t count.” Being busy is a common reason for radio silence, but making the effort to respond to communications — even if it’s a quick call or email to ask for more time before getting in touch with the individual — will go a long way to making employees feel valued.

Organizations should be clear about standards, enforcements, and rules. Especially where mistakes are concerned. Many employees live in fear of what could happen following a minor blunder on their part, but will grow in their confidence and engagement when they know how mistakes will be handled — especially when they’re handled with understanding and a desire for employees’ improvement.

It’s perhaps the most commonly-used advice out there, but there’s reason for it: good listeners make good leaders. When you are with a colleague or employee, just listen. listenPay attention to what the main message is, and stop thinking for a minute about what your reply should or will be. Use body language to communicate back, “I’m here, and I’m listening.”

As leaders engage with employees, employees become more likely to engage with the organizations they work with. This combination of engagement and investment leads to greater retention of workers and improved progress for all.