Isn’t it amazing how complexity in commerce grows over time? If you’re old enough to remember running a business in the days before the Internet changed the playing field, you know it’s a challenging environment for today’s managers.
Numerous technological advances now allow a manager 24-7 availability. It’s a sea change from a sole dependence on those reliable, but clunky desk phones tethered by a cord. But on the plus side, they required little oversight. Compare that to 2014, when the typical office may have a dozen or more wireless devices, and in some cases, multiple cellular accounts.
Back then there was Ma Bell. Then, she had offspring. Even so, it still wasn’t very complicated compared to today. And the stakes are much higher today. Customers want quick turnaround. Expenses reports must be watched with an eagle eye, particular mobile accounts, where overages fees can bite into profits.
If you’re at your wits end trying to keep track of all those devices and cellular plans, you’re not alone. According to an article published in the Ivey Business Journal, penned by Gerard Seijts, Mary Crossan, and Niels Billou, ‘complexity is one of the salient hallmarks of the 21st century.’
So, what’s the answer? Your Internet provider doesn’t demand you pore through hundreds of pages detailing every visitor’s IP address. So why do cellular companies flood your inbox with lengthy reports that require a ream of paper to print? Hint: It’s a strategy to obfuscate your wireless billing.
Get control over your wireless costs with a provider willing to provide you the salient, timely information you need to rein in overage charges.