The pinging and ringing of cellular phones can be a bit distracting.
A “ding” notifies one co-worker of a new text message on their cell phone. A “beep-beep” lets the supervisor know they’ve received a Facebook “LIKE” on their tablet; a ringtone from “Call Me Maybe” tells the receptionist that her boyfriend is calling through on her smartphone.
Sound familiar? It’s certainly annoying, but a much larger issue for many small business owners are those ridiculously high cellular phone overage charges. Those can ring a proverbial bell that signals your business is being slowly bled to death by phone overages.
With more small business owners giving up landlines and using cellular phones exclusively many are receiving coronary-inciting sticker shock. The good news is the rise of third-party cellular phone management solutions, such as AccountBoss. This very-easy interface shows in a flash what’s going on with a company’s cellular accounts so business managers can head off headaches triggered by unanticipated overages.
The fact is the telecommunications industry is undergoing a major transition from just five years ago as more small companies ditch those landlines. People today expect to have 24/7 access to their business operations. Mobility in telecommunications is absolutely essential and cellphone use is rising quickly among small businesses.
Just one year ago, mobile phone access around the world reached three quarters of the planet’s population. Yet, the major U.S. carriers haven’t budged on making cellphone billing management any easier. That’s because they’re racking in those overage fees, and they’ll be unlikely to change their business model as long as the goose keeps on laying golden eggs.
Maybe it’s time to change to a new model of cellphone management.