Salesforce launched Work.com at the end of September with the goal of helping governments and health care organizations safely and efficiently manage vaccine programs at scale. Now, the company has expanded its Work.com offerings to assist businesses and their employees who are working remotely.
The new program offers several benefits, but let’s take a closer look at three, in particular:
Safeguard employee health and wellness. Work.com has a built-in Workforce Command Center. This dashboard allows business owners to schedule and monitor the results of employee wellness checks, update work schedules via Shift Management, and help employees adapt to working from home with training programs in myTrailhead. In addition, Work.com has contract tracing capabilities. If your team members are already back at the office, you can provide confidential alerts if someone is diagnosed with COVID-19.
Build a culture of caring. Work.com uses a proprietary customer relationship management solution and tailors it to your team. This makes it possible to keep employees engaged, productive and on the same page regardless of where they’re located. Team members can collaborate on projects via Employee Workspace or troubleshoot and ask questions with Salesforce’s Employee Helpdesk. Additionally, Work.com offers high-quality digital security, ensuring your business’s desktops, laptops and tablets are secure and free of malware or viruses.
Build trust and grow your business. If you own one or more brick-and-mortar locations, it’s important to keep lines moving. This is especially true with the ongoing pandemic. When crowds of any size congregate together, the risk of transmission increases significantly. Work.com’s Queue Management program makes it possible to eliminate physical lines at your business. In addition, with the Broadcast Messaging system, you can reach your employees and team members via text, email, or online. Work.com also offers Digital Trust Cards. This platform allows you to customize and publish your company’s health and safety practices, promoting transparency.
Are you interested in utilizing Salesforce’s Work.com at your office? If so, we can help. At 17 Grapes, we’re all about teaching business owners how to get the most out of Salesforce. Visit our website today or call (801) 245-0500 to learn more.