Spine surgery clinics, especially ambulatory surgery centers, are often bombarded with an excess of patients and medical roadblocks that keep the healthcare facilities from running smoothly and efficiently.
Surgeons and clinic managers that are looking to have their practice running smoothly are in luck because Becker’s Spine Review outlined multiple ways for spine surgeons to enhance clinic efficiency. The first thing to take control of is the scheduling of patients through the clinic template. Which patients are seen first is important to monitor depending upon their health problems, follow-ups, or post-operative appointments.
“Constantly update and optimize the clinic template,” Dr. A. Jay Khanna, an Associate Professor of Orthopaedic Surgery and Biomedical Engineering, told the news source. “Look at it both formally and informally with your office manager, your medical office administrator, medical assistants and your physician assistant or other midlevel providers. Always take input and advice from others who are involved in patient care or flow on improving your template. This will not only improve patient flow and satisfaction but will likely also improve the engagement and satisfaction of those who work with you.”
In addition, Dr. Khanna urges surgeons to limit any distractions or interruptions during clinic sessions. Checking emails and having phone conferences should be avoided in the middle of the day, especially between seeing patients. These activities can often put you behind schedule.
Becker’s ASC Review also outlined how to improve spine care efficiency in an ambulatory surgery center. It is always a good idea to invest in your employees. Make sure to train and educate your ASC staff to ensure better productivity. Additionally, educate your employees on new technologies or surgical procedures geared toward spine treatment.
These tips should help your spine surgery practice learn how to improve efficiency and productivity as well as keep patients happy and satisfied!