Deciding to build a home is a big decision. After all, your home is the biggest investment you will ever make. But it is only the first step in the home building process. Your next big decision is just as important. Who do you get to build it? A lot of factors go into building a new home, and hiring the right builder is crucial.
There are thousands of home builders out there to choose from, and the building process can be pretty overwhelming from the homeowner’s perspective. Where do you begin? A good place to start your search for a builder is to contact your local home builder’s association for the names of builders in your area, or try the National Association of Home Builders website.
Once you find options for builders, prepare a list of questions. Here are some questions to get you started:
Does he possess the 3 Cs? He should be competent, meaning he knows his job, understands the building codes, design, construction techniques, materials, quality control and is organized; competitive when it comes to price; and caring, meaning that he will be sensitive to your needs, have good communication skills and be understanding throughout the project.
Does the builder have a permanent business location and a good reputation with banks and suppliers? Checking the builder’s reputation is crucial. If he lacks integrity, then stop right there and move on to another name on your list.
How long has he been in business? It usually takes three to five years to establish a sound business. Will he be around after the construction process is finished to service any warranties?
Have there been any complaints filed? A good place to check is the Better Business Bureau. Other potential places you can check include the local Chamber of Commerce or building department and even the Internet.
Does the builder have sufficient workers compensation and general liability insurance? If not, you may be liable for anything that happens on the work site.
Does he have references? Will he provide you with a list of names of previous customers? Make sure to call the references. Ask those customers if they would hire the builder again. Did he do what he said he would do? Was the project finished on time and at or under budget? How often was he on the project? Did he communicate properly? Were there any surprises that came up during the course of the work, and how did he handle them? Were the craftsmen on the job professional and respectful? And, of course, were you satisfied with the results?
Does he have past projects or jobs currently under construction you can visit? If possible, visit a current job site and take a close look. Is the construction site clean? Are there any issues with language, drinking, smoking or trash on the job site? Check for quality workmanship and materials. Do they use subcontractors? If so, who are they? Remember to ask how many projects the builder currently has going and how many projects he has completed in the past 12 months.
Will he provide you with a complete and clear contract? Review the contract carefully, and be sure to ask questions if there is anything in there you don’t understand. Also, make sure the contract comes with a warranty. You don’t want to have to pay for things out-of-pocket once the builder’s work is finished.
Once you have done your homework, make a list of three or four builders you think may be right for your job and set up telephone interviews. Make sure you feel comfortable working with this person. After all, you’re going to be spending a lot of time together in the coming months as your home is built.
Remember, the right builder will make or break your project. Make sure you have done your homework before signing a contract.